Business Logistics Automate
BLAM8 reads incoming customer email, drafts a reply in your company's voice, and queues it for a human to approve. Connected to Microsoft 365 — and nothing sends without you.
Draft-only by default Human approves every reply
Quote for 6 pallets, Leeds → Bristol
Hi, can you give me a price for next-day delivery of 6 standard pallets?
Teach BLAM8 your tone, your rules, and the facts it's allowed to use. Every reply reads like a member of your team wrote it.
Draft-only by design. Your team reviews, edits, and sends from a simple queue. Trust is built in — not bolted on.
Secure OAuth to your shared mailbox — never your password. Reads incoming mail and, once you approve, sends through Outlook.
How it works
One click to connect Microsoft 365 / Outlook. Secure, revocable, and scoped to the inbox you choose.
A short brief, your tone, the rules it must never break, and your key facts — pricing, lead times, coverage.
Drafts appear for review. Approve, tweak, or skip in a click. Turn on more automation only when you're ready.
Security & trust
Draft-only is the default for a reason. Your data is isolated per company, access is OAuth (never a password), and a human signs off on every word that leaves your business.
Draft-only by default
Nothing is sent automatically. Auto-send is an option you unlock, per inbox, when you trust it.
Isolated per company
Row-level security keeps every customer's mail, rules, and data strictly separate.
OAuth, not passwords
Connect via Microsoft's secure consent. Revoke access any time, from your side.
UK-based, GDPR-minded
Hosted in the UK, with data handling built around UK GDPR.
The platform
One platform for the busywork of running a logistics operation. Email automation is live today — more modules are on the way.
Drafts replies to incoming customer mail for human approval.
Answer and triage inbound calls, hand off to a human when it matters.
Quotes, bookings and updates, wired into how you already work.
Keep stock, movements and reordering in step automatically.
One inbox, handled well, with a human approving every reply. See it working with your own mail in days.